Privacy Policy

Overview

Flyover Map 3D ("we", "us") provides a web application and apps for Android, iPhone and iPad that create 3D flyover videos and interactive 3D maps from route data. This policy explains what we collect, how we use it, and your choices.

Information We Collect

Account information: email address and authentication identifiers. If you sign in with Apple or Google, we receive your name and email address from that provider. If you use Apple's Hide My Email, we receive a relay address instead of your email address.

Usage data: submitted routes, job metadata, and usage logs required to operate the service.

Photos: photos you add to a flyover, from your photo library or the camera, are uploaded to create your video and stored with your outputs.

Payment information: credits are purchased on our website and processed by Stripe. We do not store full card details. The Android, iPhone and iPad apps do not process payments.

Generated outputs: rendered videos, 3D maps, and intermediate files stored in our cloud infrastructure.

Location

When you turn on your location on an interactive 3D map, your position and the direction you face are shown on the map on your device. They are not sent to us.

If you record a walk, the app uses your location only while the recording is on, including in the background while your screen is locked. Your walk is stored on your device. It is sent to us only if you choose to turn it into a video, and is then used to create that video.

Stored on Your Device

Interactive 3D maps you save for offline use, walks you record, and pins you add to a map are stored on your device. Deleting them in the app, or removing the app, removes them.

How We Use Information

We use the information to create your flyover videos and maps, manage your account and credits, provide support, improve the product, and keep the service secure.

Email

We send emails about your account and your finished videos and maps. Marketing emails are optional; you can turn them off under Account → Email Preferences.

Sharing

We share data with service providers necessary to run the service, including:

Google Cloud (compute and storage) and Firebase (authentication).

Apple and Google when you choose to sign in with them.

Stripe for payments and receipts.

Cloudflare to store and play videos you choose to post in the Community.

We do not sell your personal information and do not use it to track you across other companies' apps or websites.

Community Posts

Posting to the Community is optional. When you post a video or comment, it is public: anyone can watch or read it, and it shows your display name and a partly hidden version of your email address. Posts stay up until you remove them, and are removed when you delete your account. If you report content, we keep the report and your email so we can review it.

Data Retention

We keep account data while your account is active. Rendered outputs may be retained for up to 14 days to allow download, after which they may be deleted. Logs may be retained for operational and security purposes.

Security

We use reasonable technical and organizational measures to protect data. No system is 100% secure; please use strong passwords and keep your account information safe.

Your Choices

You can delete your account in the app or on the website under Account → Delete Account. You can also request account updates or deletion by contacting us at support@flyovermap3d.com.

• Delete your account and data: in the Flyover Map 3D app (Android, iPhone or iPad) or on flyovermap3d.com, go to Account → Delete Account and confirm. This deletes your profile, flyover history, remaining credits and payment records from your live account. We keep an archived copy of this information, plus your email address and last credit balance, for support, audit and abuse prevention (for example, to stop repeat free-credit sign-ups). Rendered videos and maps are deleted automatically within 14 days. You can also request deletion by emailing support@flyovermap3d.com.

You can turn off location for Flyover Map 3D at any time in your device's settings.

Contact

If you have questions about this policy, contact us at support@flyovermap3d.com.